Complex Care
Specialist support for
those with complex
care needs
Complex care for those living with long-term medical conditions
This level of care usually differs from typical domiciliary care (or home care), as it often requires a much more focused approach and specialist clinical support. At Vconnect Group, we have developed the skills and experience to deliver Complex Care that enables your loved one to manage their symptoms daily and live as independently as possible.
What is Complex Care?
Complex Care covers a range of different healthcare needs, often requiring more advanced clinical assistance than a standard home care service. It is our mission to support your loved ones in leading rich and fulfilling lives each day, no matter what their unique circumstances may be.
Due to the nature of certain conditions, Complex Care is typically delivered in specialist care homes. This often requires individuals to move away from their own home and live in a specific care setting. With more and more people wishing to retain their dignity and sense of independence at home, we recognise the need to bring Complex Care services to the community and support people at home where they feel most comfortable.
Types of Complex Care
Every individual situation is unique and we recognise that different people will have different requirements for the support that they need. Complex Care can help those living with physical or neurological difficulties on a daily basis.
There are a wide variety of health conditions that can be supported with a Complex Care package, such as:
- Acquired brain injury
- Spinal cord injury
- Neurological conditions (such as motor neurone disease or Parkinson’s disease)
- PEG feeding (or gastronomy care)
- Stoma or catheter care
How Vconnect Group can help
Examples of Complex Care tasks include:
PEG feed management
PEG stands for ‘percutaneous endoscopic gastrostomy’, which allows for an individual to be fed through a flexible tube directly into their stomach. Effective management of this also requires an understanding of feeding routines and emergency balloon changes.
Catheter management
Catheters involve a flexible tube and drainage bag to collect urine when an individual has difficulties with going to the toilet. Looking after a catheter – particularly in the long-term – involves maintaining a high standard of hygiene, ensuring waste urine is properly disposed of and even spotting the signs of potential problems.
Tracheostomy management
A tracheostomy tube is inserted into an individual’s throat when they have long-term difficulties with breathing. It ensures they have a clear airway and it’s important for our care workers to properly maintain the necessary components, so that the airway doesn’t become obstructed.
Nebuliser management
Nebulisers are typically used by people with severe lung conditions like COPD, bronchiectasis or cystic fibrosis. They work by turning liquid medications into a fine mist that can be inhaled. Our care workers are familiar with the multiple components which make up nebulisers and how to maintain them properly.
Wound care
It’s important to take extra care of surgical wounds when they take a long time to heal. Our care workers have had additional training that enables them to assess wounds, replace dressings and keep them clean to prevent possible infections.
Monitoring of vital signs and levels
In certain cases, individuals may require routine monitoring of their heart rate, blood pressure, oxygen levels, glucose levels or body temperature. By effectively utilising and understanding the appropriate equipment and devices, our care workers can keep a close eye on these vital signs and help to identify potential issues before they become a major problem.
Why choose Vconnect Group for Complex care?
At Vconnect Group, we believe it’s vital to have a good relationship and strong communication between the patient and their primary care worker. It’s important to us that your loved one feels comfortable around those providing their support, especially at critical times like attending hospital appointments.
Our Complex Care services are flexible, adaptable and available for as long as you need. Whether you need regular care visits for a set period of time or indefinite support around-the-clock, we at Vconnect Group are happy to discuss all available Complex Care options.
Find our more about our full range of care services, like Domiciliary Home Care, Live-in Care and Household Support services that you can also utilise as part of your tailored Complex Care package.
When you arrange for a new Complex Care package with Vconnect Group, we’ll meet with you and your loved one to assess their individual needs and situation.
